HP Spare Parts Ordering Carries Labor Charge
Ordering spare parts like power adapter or notebook battery from Hewlett-Packard (Thailand) Ltd. carries 300 baht labor charge while no labor is involved. We wonder if HP headquarters are aware of this? HP runs a dedicated site, partsurfer.hp.com, where people in many countries can order the parts directly. This option does not seem to be available in Thailand.
HP website lists two partners in Thailand: SiS Distribution (Thailand) PCL and The Value Systems Co., Ltd.
We will check if the individual customers can order the spare parts from them and report back here.